Refunds & exchanges

We hope you are completely satisfied with your purchase. If for some reason you are not happy with your order please contact us   (info@thelittlebootiecompany.com) to arrange for a refund or exchange.

You must notify us within 7 days of receipt of goods and return goods to us within 10 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.

 Customers will be responsible for shipping and handling charges to return the item. We suggest returning goods via register post as unfortunately if the package does not reach us safely we will not be able to complete the return.

We will cover the cost of posting an exchange item to you.

For eligible  refunds we will credit your original method of payment within 14 business days of return of item, minus original shipping charges.

Sale items are non returnable.

Each item is personally hand inspected to ensure quality control prior to your purchase being lovingly packaged and shipped to you. 

Please keep in mind that our products are handmade, slight perfect imperfections that do not compromise the functionality of the product are normal. Each product is unique due to the handmade nature of the product.